- Slack’s website and app crashed for users worldwide around 12pm ET
- Online service was restored to ‘full functionality’ at 1:37pm ET
Slack is back online after the website and app crashed for nearly one hour, relieving the many Fortune 100 companies using the platform.
The messaging service experienced issues with loading threads and channels and sending and receiving communications.
The outage plagued thousands of users worldwide starting around 12pm ET.
Slack confirmed at 1:37pm ET online that service was restored to ‘full functionality’ – but what caused the glitch is unknown.
The messaging app has become a staple for many businesses – about 80 percent of Fortune 100 companies rely on the service.
While the problem is unknown, Slack shows an ‘incident’ with logging in for some users on its status dashboard.
Slack is back online after the website and app crashed for nearly one hour, relieving the many Fortune 100 companies using the platform
Launched in 2014, Slack has gradually emerged as the world champion in the race for professional messaging platforms.
‘Slack makes it easy to contact your colleagues – you can message anyone inside or outside your organization and collaborate just as you would in person,’ the company explains on its website.
‘People can work in dedicated spaces called channels, which bring the right people and information together.’
Slack has over 20 million active users as of 2023, but the company saw a massive increase in 2020.
Between March 10 and March 25, concurrent users rose from ten million to 12.5 million.
Slack has become a staple for many businesses, especially since many have moved to a hybrid system
The platform is now popular among major companies like Goldman Sachs and Comcast Grubhub, which have more than $3 billion in revenue.
DownDetector monitors online outages and showed users in the US, UK, Canada, Asia and South America were experiencing problems.
The outage had impacted loading for channels and threads and the ability to send messages.
Slack users took to social media to see if others were experiencing issues, and unlike other outages, like those that hit Facebook or X, many welcomed the ‘blackout.’
One X (formally Twitter) user posted: ‘Slack is down. I guess that means I can’t work today.’
Another user, Jack Dickson, joked: ‘Slack is down (or I’ve been fired).’
This is the messaging platform’s second outage in one month.
In July, the app appeared to crash as it did Thursday.